AirAsia moving to terminal 4 at Singapore Changi Airport AirAsia will relocate operations at Singapore Changi Airport from Terminal 1 to Terminal 4 effective 7 November 2017.<\/p>\n
All AirAsia flights scheduled for that day will arrive at and depart from Terminal 4. Departing and arriving flight schedules will not be affected by the move.<\/p>\n
Guests departing from Terminal 4 are advised to arrive 3 hours before departure to ensure sufficient time to move through the new terminal, while those arriving in Terminal 4 are advised to inform their loved ones of the change.<\/p>\n
Guests can reach the terminal via taxi, private hire cars, bus and personal transportation. Those using MRT services will need to head to Terminal 2 arrival hall and take the free shuttle bus service that will ferry guests to Terminal 4. The shuttle bus will be available every 10 minutes for 24 hours a day, every day of the week.<\/p>\n
AirAsia Singapore CEO Logan Velaitham said the move to the new state-of-the-art, fully-automated Terminal 4 for all flights departing and arriving in Singapore is in line with AirAsia\u2019s vision of becoming a digital airline.<\/p>\n
\u201cThis year, the focus in Singapore is to embrace Fast and Seamless Travel (FAST). We collaborated with Changi Airport Group (CAG) to automate and innovate our check-in and airport experience. When you fly out of Changi with us, expect a fully automated service with FAST from door to gate, which integrates seamlessly into our own innovations on mobile and web,\u201d he said.<\/p>\n
He added: \u201cOur ground staff have been upskilled into brand ambassadors for the airline, to assist guests with last-minute value-add services at check-in, such as buying travel insurance, inflight wifi or upgrading to Hot Seats.\u201d<\/p>\n
At Terminal 4, AirAsia will deploy 19 check-in kiosks, 14 auto bag drop machines, two document check counters and two payment counters at Row 4, with group check-in services available at Row 5.<\/p>\n
Guests will be able to check-in at home via web and mobile, print their bag tags at our self-service kiosks and drop their bags at the auto bag drop machines when they come to the airport, or proceed directly to the gate if they have no check-in baggage.<\/p>\n
Keep up-to-date with the latest news regarding AirAsia\u2019s move to Terminal 4 on Facebook (www.facebook.com\/AirAsia) and Twitter (www.twitter.com\/AirAsia).<\/p>\n
For further information and assistance, please contact:
\n1. Ask AirAsia at www.airasia.com\/ask
\n2. Send questions via online form at https:\/\/eform.airasia.com\/
\n3. Live Chat (available on AskAirAsia when guests login using their AirAsia ID).<\/p>\n